Lanner LEC-2010 Instrukcja Użytkownika Pobierz pdf (Strona 65)

LEC-2010 Fanless Embedded System User’s Manual

Terms and Conditions

Date:2007.03.19

Warranty Policy

1. All products are under warranty against defects in materials and workmanship for

a period of one year from the date of purchase.

2. The buyer will bear the return freight charges for goods returned for repair within

the warranty period; whereas the manufacturer will bear the after service freight

charges for goods returned to the user.

3. The buyer will pay for repair (for replaced components plus service time) and

transportation charges (both ways) for items after the expiration of the warranty

period.

4. If the RMA Service Request Form does not meet the stated requirement as listed

on “RMA Service,” RMA goods will be returned at customer’s expense.

5. The following conditions are excluded from this warranty:

Improper or inadequate maintenance by the customer

Unauthorized modification, misuse, or reversed engineering of the product

Operation outside of the environmental specifications for the product.

RMA Service :

Requesting a RMA#

1. To obtain a RMA number, log on to the leRMA web interface at

http://erma.lannerinc.com . Use you user name and password as supplied to you

from your Lanner account manager.

2. Once you have logged on, follow the onscreen instructions to complete the RMA

process.

3. Ship the defective unit(s) on freight prepaid terms. Use the original packing

materials when possible.

4. Mark the RMA# clearly on the box.

Note: If you have any issues with the eRMA system, email [email protected] for

assistance.

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